Cancellation Policies

Cancellation Policies 2019-02-19T13:51:59+00:00

Cancellation Policy

(Applies To All Canyoneering Tours, Hiking Tours, Climbing Tours, Tower Climbing Tours, Rockaneering Tours, Unique Tours)

Because a reservation guarantees space on a trip, we sometimes have to turn others away for those same dates. Thus, cancellations must be made at least two weeks prior to the trip dates in order to receive a full refund of the reservation deposit. Any cancellations made after the two-week cut off and up to 48 hours before the trip will forfeit the $20 per person deposit. To cover our costs, we must charge the full trip amount for any cancellations made less-than 48 hours before the trip.

We will refund your entire trip amount if we must make a cancellation due to adverse weather. Please be aware that weather cancellations are made only by our guides, based on how climbing and canyoneering conditions are affected.


Canyoneering Course Cancellation Policy

Because a reservation guarantees space on a trip, we sometimes have to turn others away for those same dates. Thus, cancellations must be made at least two weeks prior to the trip dates in order to receive a full refund of the reservation deposit.  Due to the special nature of these courses any cancellations made inside the two-week cut off will not be refundedPlease consider purchasing Trip/Vacation Insurance if you have concerns.