Cancellation Policy
Applies To All Trips Except Courses and Clinics
Because a reservation guarantees space on a trip, we sometimes have to turn others away for those same dates. Thus, cancellations must be made at least two weeks prior to the trip dates in order to receive a full refund of the reservation deposit. Any cancellations made after the two-week cut off and up to 72 hours before the trip will forfeit the $20 per person deposit. To cover our costs, we must charge the full trip amount for any cancellations made less than 72 hours before the trip. Please consider purchasing Trip/Vacation Insurance if you have concerns.
We will refund your entire trip amount if we must make a cancellation due to adverse weather. Please be aware that weather cancellations are made only by our guides, based on how climbing and canyoneering conditions are affected.
Canyoneering Course Cancellation Policy
Because a reservation guarantees space on a trip, we sometimes have to turn others away for those same dates. Thus, cancellations must be made at least two weeks prior to the trip dates in order to receive a full refund of the reservation deposit. Due to the special nature of these courses any cancellations made inside the two-week cut off will not be refunded. Please consider purchasing Trip/Vacation Insurance if you have concerns.
Art of Offwidth and Take the Lead Ladies Clinic Cancellation Policy
A 50% deposit is required to reserve your space in this clinic. The remaining balance is due 30 days before the start of the clinic.
Because a reservation guarantees space in a clinic, we sometimes have to turn others away for those same dates. Thus, our cancellation policy for this clinic is as follows: Cancellations must be made at least 61 days prior to the trip dates in order to receive a full refund of the reservation deposit. If you cancel within 31-60 days of the clinic, it will result in loss of 50% of the deposit. If you cancel within 30 days of the clinic, it will result in loss of the full reservation payment. Please consider purchasing Trip/Vacation Insurance if you have concerns.